News At Western Water Company

In response to the East Palestine, Ohio train derailment: Western Water Company would like to address the concerns of our customers. Western Water Company’s main source of water is ground water from our wellfield along the little Miami river and not affected by the spill.  Our secondary source is from the Greater Cincinnati Water Works. […]

If you receive your bill via email on August 25, 2022 you received it in error. The balance due reads $0.00. This is a mistake. A new email bill will be generated on August 26, 2022 with the correct balance due. Sorry for any inconvenience.

Due to inclement weather our administrative office will be closed to walk-in traffic. You may still talk with a customer service representative by calling 513-722-1682 during regular office hours of 8:30am-5:00pm. The lobby will reopen Monday at 8:30am. Thank you.

Our administrative office will be closed on Christmas Eve and will reopen Monday, December 27th at 8:30am.

At Western Water Company, we are preparing for the future. Over the past few years, we have been planning a consolidation of our administrative office with our production plant. Our current administrative office in Goshen—where we have been located for nearly 30 years—no longer meets our needs as we continue to grow. Our new administrative […]

Western Water Company COVID-19 coronavirus Update As we continue to monitor developments regarding the COVID-19 coronavirus with updates from the Ohio EPA, CDC, AWWA, The World Health Organization as well as other Federal, State and Local agencies, we strive for the safety and well-being of our members, employees and the communities we serve. The most […]