News At Western Water Company

Read about our news and upcoming events.


August 25 2022, by Jamie Hinkle

If you receive your bill via email on August 25, 2022 you received it in error. The balance due reads $0.00. This is a mistake. A new email bill will be generated on August 26, 2022 with the correct balance due. Sorry for any inconvenience.


February 3 2022, by Jamie Hinkle

Due to inclement weather our administrative office will be closed to walk-in traffic. You may still talk with a customer service representative by calling 513-722-1682 during regular office hours of 8:30am-5:00pm. The lobby will reopen Monday at 8:30am. Thank you.

Merry Christmas

December 22 2021, by Jamie Hinkle

Our administrative office will be closed on Christmas Eve and will reopen Monday, December 27th at 8:30am.

We Are Moving

April 27 2021, by Robert Fancher

At Western Water Company, we are preparing for the future. Over the past few years, we have been planning a consolidation of our administrative office with our production plant. Our current administrative office in Goshen—where we have been located for nearly 30 years—no longer meets our needs as we continue to grow. Our new administrative […]


March 13 2020, by Jamie Hinkle

Western Water Company COVID-19 coronavirus Update As we continue to monitor developments regarding the COVID-19 coronavirus with updates from the Ohio EPA, CDC, AWWA, The World Health Organization as well as other Federal, State and Local agencies, we strive for the safety and well-being of our members, employees and the communities we serve. The most […]